SOLUTION FOR REPAIR COMPANIES

Identify Printheads, Maintenance Parts, and Consumables by Model and Photo

A printer name alone may not identify the correct service part. Send the complete machine model, the original part or consumable code, and clear photos before requesting a quotation.

Send Machine, Code, and Part Photos Search a Model

Photos and codes support identification and quotation review; they do not replace inspection or technical diagnosis of the machine.

IDENTIFYMachine and part reference
COMPARECodes, shape, and configuration
CLARIFYUncertain or missing information
CONFIRMProduct and order requirements

PART IDENTIFICATION

Evidence Needed for Product Matching

Keep prefixes, suffixes, and regional codes in the inquiry. Similar-looking parts may use different connectors, contacts, or configurations.

01

Full Printer Model

Include all letters, series references, and suffixes shown on the machine.

02

Original Part Code

Keep the complete prefix, number, color code, and regional reference.

03

Multiple Photo Angles

Show labels, connectors, contact areas, mounting points, and overall shape.

04

Current Machine Context

State where the item is installed and what replacement product you are requesting.

REVIEW PROCESS

Review Process

We review the machine model, code, photos, quantity, and requested product condition, then ask for another label or angle when the information is incomplete or conflicting.

  1. 01

    Receive the Request

    Collect the printer model, visible code, requested quantity, and available photos.

  2. 02

    Compare References

    Review the code, product type, configuration, and visible physical features.

  3. 03

    Request Missing Details

    Ask for another photo or machine reference when the supplied information is not enough.

  4. 04

    Confirm Before Quotation

    Use the agreed product reference, configuration, quantity, and packing requirements.

RELEVANT PRODUCT TYPES

Products Commonly Reviewed

Selected printheads, maintenance parts, compatible ink cartridges, and ink pouches can be checked from the available machine and part information.

01

Printheads

Confirm the original printhead reference, configuration, connector details, and printer model.

View Printheads → 02

Maintenance Parts

Review maintenance boxes, tanks, and selected parts by machine and part code.

View Maintenance Parts → 03

Compatible Ink Cartridges

Use full cartridge prefixes, color references, and compatible printer models.

View Ink Cartridges → 04

Ink Pouches

Keep pouch products separate from cartridge and bottle-ink configurations.

View Ink Pouches →
Important scope noteYescolor does not offer standalone chips. Chip or contact-area photos may be used only as part of identifying a complete compatible cartridge or component.

PHOTO CHECKLIST

Make Each Image Useful for Identification

Use clear, well-lit photos without covering labels or cropping important edges. Keep the full part visible in at least one image.

01

Complete Product View

Show the full item, proportions, ports, handles, and visible mounting features.

02

Label Close-Up

Make the entire original code, barcode, color, and manufacturer reference readable.

03

Connector or Contact Side

Show the relevant connector, contact area, cable, or interface without obstruction.

04

Machine Installation Area

Provide context showing where the part is installed when that helps separate versions.

05

Packaging or Previous Reference

Include the old box or prior order reference if it contains clearer identification.

IMPORTANT NOTE

Product Matching Is Not Machine Diagnosis

Product matching is not a remote diagnosis of the printer. The repair technician remains responsible for identifying the machine fault and confirming the installation requirement.

We can reviewModel codes, visible labels, product type, configuration, quantity, and packing request.

Please verify locallyMachine condition, root cause, installation procedure, test result, and safe operation.

Before orderingConfirm that the requested replacement item is appropriate for the actual machine and repair plan.

COPYABLE REQUEST

Repair-Company Part Inquiry

Complete the information you know and attach the available machine, label, product, and installation photos.

  • Use one request block for each machine and part.
  • Do not remove original prefixes or suffixes from the code.
  • Explain what replacement product you need, without relying on appearance alone.
Part-identification request
Repair company:
Contact person:
Country / region:

Printer brand:
Full printer model:
Requested product type:
Original part or consumable code:
Color / configuration:
Quantity:

Current part reference:
Installation position:
Previous order reference (if any):
Packing requirement:
Destination or China forwarder:

Photos attached:
- Machine label:
- Part label:
- Full part:
- Connector / contact side:
- Installation area:

SEND CLEAR REFERENCES

Send Machine, Code, and Part Photos

Provide the full printer model, original part or consumable code, quantity, and clear product, label, connector, and installation-area photos where relevant.

Send Machine, Code, and Part PhotosView Request Format