Shipping policy

Shipping Policy

Last updated: July 3, 2026

Yescolor ships compatible printing consumables to international customers and can also deliver orders to designated freight forwarders within China.

Order Processing

Production and processing times depend on product type, quantity, stock availability, customization, packaging, and payment status.

The applicable lead time will be confirmed in the quotation or proforma invoice. Custom, OEM, private-label, and special-production orders may require additional time.

Shipping Methods

Available shipping methods may include:

• International courier
• Air freight
• Sea freight
• Rail or combined transport where available
• Delivery to a customer-appointed freight forwarder in China
• Other methods agreed in writing

Shipping Costs

Shipping charges are calculated according to destination, shipment weight, volume, shipping method, and applicable Incoterms.

The confirmed shipping cost and responsibility will be stated in the quotation, proforma invoice, or order confirmation.

Delivery Estimates

Transit times are estimates and are not guaranteed. Delivery may be affected by customs clearance, carrier delays, weather, public holidays, destination restrictions, or other circumstances outside Yescolor’s reasonable control.

Customs, Duties, and Taxes

Unless otherwise agreed under the confirmed Incoterms, the customer is responsible for import permits, customs clearance, duties, taxes, brokerage fees, and local charges in the destination country.

China Forwarder Deliveries

For delivery to a freight forwarder in China, the customer must provide the complete warehouse address, recipient name, telephone number, warehouse code, carton-mark requirements, and other receiving instructions.

Yescolor’s delivery responsibility is completed when the shipment is accepted by the designated forwarder unless otherwise agreed in writing.

Address Changes

Please confirm the shipping address before dispatch. Address changes after shipment may result in delays or additional carrier charges payable by the customer.

Damaged or Missing Shipments

Please inspect cartons upon delivery. Visible transport damage, shortages, or incorrect products should be reported within 7 calendar days.

Keep all cartons, labels, packing materials, and products until the claim has been reviewed.

Contact

Email: cactus@cnyescolor.com
Telephone: +86 131 1234 8900
WhatsApp: +852 5749 7100